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Delivery Information

The following paragraphs contain important information about when and how we will deliver your orders. If you have any concerns regarding delivery issues please feel free to call the helpline or email us at info@simplicity-lighting.com

Please note that delivery of any order is subject to our terms and conditions of sale.

Delivery of orders over £50.00 to UK mainland destinations are free of charge.

Delivery of orders under £49.99 to UK mainland destinations will incur a charge of £6.00.

We will contact you with a quotation for shipping to countries outside of the UK mainlands before accepting your order. The quotation will be supplied on a best price basis and will be offered at cost to us plus VAT. Simplicity Lighting does not profit from carriage charges.

We will always try to deliver your order within 3-5 working days, although if an order is received before noon and all items are available for immediate dispatch we will endeavor to process the order the same day for delivery the next working day.

A working day is described as Monday to Friday excluding Bank or other National Holidays.

Unfortunately sometimes our products are out of stock with suppliers. On the rare occasion an item you have ordered is out of stock, we will call/email you to inform you of the delay. You will then have the option to either place your order on our back orders system (and we will notify you when the item has arrived in), or you may cancel your order if you wish to.

You will receive an email confirmation on the day we dispatch your order.